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Agency helps deaf Maryland woman pay nearly $5K water bill

toilet 1.png
Deaf woman who couldn't hear toilet running gets $5,000 water bill. (File photo: KUTV)

FREDERICK, Md. (KUTV) -- A deaf woman in Maryland got a surprise in the mail when she opened her water bill and discovered she was being charged nearly $5,000, according to the Frederick News-Post.

The city of Frederick, Md. told Denise Sansonese she has until Thursday, October 31 to pay her bill or her water will be shut off.

Denise Sansonese is deaf and could not hear that her toilet was running after a water pump tube malfunctioned.

That water ran continuously for days until her son, who was visiting home from college and is not deaf, discovered the problem.

Luckily for Sansonese, news of the bill reached the Frederick Community Action Agency (FCAA), which stepped in Tuesday to help pay the bill.

Brad Petersen, assistant director of community services for the FCAA told the Frederick News-Post:

We are going to contact the city water department tomorrow to see if they are willing to reduce [the] charge by any amount. If they aren’t able to do that, we’ll cover whatever needs to be covered to zero out the bill.

Sansonese says she is thankful for the support, especially after she says she was ignored by the city's mayor as well as numerous other charitable organizations.

Sansonese said:

It’s amazing. God is good. But there is still some work to be done. Resources for the deaf and hearing community are much needed.